This tutorial explains, step by step, how to use this service and provide live video support to your site users.

Before starting you need to register an account on this site (free) and login.

 

  1. First, create a department.







  2. Then get the department embed code and paste on your site pages.



  3. Then anytime you want to go online, login on this site and from your member area access your department.
  4. You will enter the operator interface where you can wait for clients. Your department will show as online where you embedded the code.




  5. Your clients just have to click that link and they will enter a client interface where they can post in public chat.



  6. You use public chat or engage client in a private video chat for better assistance.

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